Cravate Thomas

Shipping

Available shipping methods, destinations and shipping costs are displayed at checkout before payment.

Orders are generally processed Monday to Friday, excluding public holidays. As a general estimate, orders may be delivered within approximately 4–9 business days after processing, depending on the destination. Delivery estimates are not guaranteed.

Where tracking is available, tracking information is sent to the email address provided with the order. You can also follow your parcel on our Track My Order page.

Returns & Refunds

You may request a return within 30 calendar days of delivery. Please contact us before sending a product back so that we can provide the return instructions. Returned products should be unused, unworn and in their original condition, with original tags and packaging where applicable.

Before requesting a return, please read our full Return Policy and our return process.

Payments are processed by the payment providers available at checkout, over an encrypted SSL/TLS connection. We do not store complete payment card numbers.

Received a damaged, defective or incorrect item?

Contact us as soon as possible at info@wearshelbyman.com with your order number and photographs of the issue. We will review the situation and provide the remedy required under applicable law.

Wrong size? You may request a return within 30 days of delivery under the conditions of our Return Policy.

You can also reach us through our contact page. We aim to respond within 24–48 hours, Monday to Friday.

How do I choose the right size?

Please use the size chart on this page before ordering. If you are between two sizes, we recommend choosing the larger size for more comfort around the shoulders and chest. If you have any doubt, contact us before ordering.

What are the products made of?

The materials of each model are listed in its product description.

Can I wear these clothes every day or only for special occasions?

Our pieces can be worn both every day and for special events. A 3-piece suit can easily be broken down: the trousers or waistcoat can be worn individually for a sophisticated yet understated look.

What if the size doesn't fit once I receive my order?

You may request a return within 30 days of delivery. Contact us through our contact form or by email at info@wearshelbyman.com and we will send you the return instructions.

How long does delivery take?

Orders are generally processed Monday to Friday. As a general estimate, delivery takes approximately 4–9 business days after processing, depending on the destination. Shipping methods and costs are shown at checkout.

How can I track my order?

Use our Track My Order page with your order number or tracking number.