• Free delivery between 6 and 10 working days

At Prestige Suits, your payments are 100% secure thanks to our state-of-the-art SSL/TLS encryption system . Buy with confidence, your information is protected and confidential.

How do I track my order?

Simply go to the 'Track My Order' section with your tracking number or with your name and order number.

How do I get my tracking number?

Your tracking number will be emailed to you when your order ships.

What should I do if I have not received an order and shipping confirmation email?

Often our emails go straight to your spam folder. You will automatically receive an order confirmation email as soon as your payment is validated, followed by a shipping confirmation email as soon as your order is sent, with your tracking number.

How can I check the status of my order?

As soon as your order is shipped, you will receive an email notification with a link to your order tracking details. You can also visit the 'track my order' page to see the status of your order in real time. If you are having trouble finding your tracking information, please email us at info@prestigesuit.com and we will be happy to provide it to you.

Can I change or cancel my order?

We do our best to process and ship orders as quickly as possible. Please email us immediately at info@prestigesuit.com . If we can get it back in time, we can update your order! If your change can't be accommodated in time, we offer quick and easy exchanges or returns.

How long do I have to return or exchange an item?

You have 14 days from the delivery date to return an item for exchange or refund.

Damaged product or not the right size?

You have 14 days to return your product to us and be refunded without asking any questions. The product must be in its original packaging to be eligible for return.

For any questions or refunds, click here to contact us. One of our agents will respond to you within 24 hours maximum.