Shipping Policy

Last updated: September 19, 2026

This Shipping Policy explains how HEGOR FASHION processes and delivers orders placed through our online store.

Order Processing

Orders are reviewed and prepared after payment has been successfully authorized.

Where additional information is required to fulfil an order, we may contact the customer by email.

Orders are generally processed Monday through Friday, excluding applicable public holidays.

Shipping Costs

Available shipping methods, destinations and shipping charges are displayed at checkout before payment is completed.

Where a promotional free-shipping offer applies, the conditions of that offer will be displayed on the website.

Delivery Times

Estimated delivery times depend on the destination, shipping method and carrier.

As a general estimate, orders may be delivered within approximately 4–9 business days after processing, depending on destination and circumstances.

Delivery estimates are not guaranteed.

Tracking

Where tracking is available, tracking information will be sent to the email address provided with the order.

Tracking information may require some time to become active after dispatch.

Delays

Delivery may be delayed by:

• Carrier disruption.

• Customs processing.

• Incorrect or incomplete delivery information.

• Severe weather.

• Peak shopping periods.

• Public holidays.

• Events outside our reasonable control.

Customs, Duties and Taxes

For international orders, customs duties, import taxes, brokerage charges or other destination-country fees may apply.

Unless otherwise stated at checkout, such charges are the customer's responsibility.

Incorrect Address

Customers are responsible for providing accurate delivery information.

If you discover an error in your shipping address, contact us as soon as possible at:

info@wearshelbyman.com

We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Lost or Damaged Packages

If a parcel appears to be lost, damaged or incorrectly delivered, contact us promptly with your order number and any relevant photographs or delivery information.

We will investigate the matter with the applicable carrier and determine the appropriate solution under applicable law.

Contact

HEGOR FASHION
36 Rue Gustave Nordon
54220 Malzéville
France

Email: info@wearshelbyman.com